Our Mission
We want to end homelessness
We exist To make all homelessness in Worcester temporary by design
Our vision is that everyone has a place where they belong, so that Worcester is a place where homelessness is rare, brief and seldom reoccurring.
To bring a sense of immediacy & action to the causes, symptoms & effects of homelessness.
We recognise that ending homelessness is a tall order and requires it to be a shared national priority not only alongside changes to national government and local policies. Locally we want Worcestershire to be a leader in the ending of rough sleeping and ‘designing out’ homelessness. At St Paul’s we use trauma as a lens through which we look to understand why a person arrives at our door. In our experience, trauma, often from early life relationships and often recurring, is prevalent in many of the people who come to us for help.
We recognise the damage trauma can do to the character of a person and the negative effect it has on the choices they have. In reversing these effects we have learnt that trust is the essential ingredient.
Our pillars for change
Recover
Reconnect
Prevent
- Recover
- Reconnect
- Prevent
Our pillars for change
Recover
Building relationships and resilience are key to recovery.
St Paul’s experienced support workers help people recover from homelessness, offering rare consistency in a changing sector. This stability builds trust, essential for those with trauma.
Our team’s skills include harm reduction, trauma-informed practice, safeguarding, and crisis response. Through compassionate, person-centred support, they help residents feel safe and take positive steps.
Peer supporters, with lived experience of homelessness, reduce isolation, build trust, and show that change is possible.
- 32% of people suffering with homelessness is due to exclusion by family and friends
- 25% of our residents take time to volunteer in the hostel carrying our meaningful work and development.
Our pillars for change
Reconnect
Friendships, help, and support are essential for an interdependent life.
Social resilience sustains recovery, helping people leave homelessness and thrive. It’s about reconnection, not just housing, addressing isolation, lost trust, and disconnection.
At St Paul’s Hostel, we build social resilience through relationships, coping skills, and positive engagement. Friendship restores a sense of belonging, purpose, and identity.
Through peer support, shared activities, and staff guidance, residents rebuild trust, feel valued, and gain confidence to re-engage with society via volunteering, work, or community life.
- 33% of our residents have successfully moved on (reinstated relationships with family, independent accommodation, supported accommodation)
- 5% have enrolled into a rehab program
Our pillars for change
Prevent
At St Paul’s, we provide more than a bed, we help build foundations for lasting change.
Our team supports residents through trauma-informed care, consistent relationships, and access to health, housing, and community services, helping them regain stability and confidence. We prepare residents for life beyond the hostel by reducing isolation, building resilience, and ensuring long-term support.
Preventing homelessness is key, but is constrained by policies, resources, housing availability, and service capacity. St Paul’s collaborates with partners, including The Homelessness Forum and Worcester Cares, to develop strategic responses and address rough sleeping. We also value insights from Making Every Adult Matter, utilising coproduction to enhance service design for individuals facing homelessness and multiple disadvantages.
- 89.5% of residents have a known offending history.
- However, 73.5% is historic or no recent history (beyond 5 years) – offending directly declines during time at St Paul’s.
Residents, staff,
volunteers,
and the public
Residents, staff,
volunteers,
and the public
We recognise that our vision may mean a moment in time when some or all of our services are no longer needed. People can change – With encouragement, perseverance and through appropriate relationships.
St Paul’s brings a sense of immediacy & action to the causes, symptoms & effects of homelessness. Our flexible, trauma informed team values collabaration with our residents being a core focus. Most residents come from disadvantages areas in worcestershire. Their lived experience guides our services and informs our policies. Our aim is to help all of our residents rebuild, contribute and create community -wide benefits.
With a Vision, to make all homelessness in Worcestershire temporary, by design.
Our Values
Fairness
We challenge indifference by stepping up where others step back, bringing urgency, honesty, and equity to every conversation about homelessness. Through collaboration, we unlock the potential of community and prove that partnership isn’t a gesture - it’s a force for lasting change.
Community
At St Paul’s Hostel, community and partnerships are at the heart of addressing homelessness. By collaborating with local organisations, and volunteers, we provide immediate support like shelter and food, while also offering long-term solutions such as mental health services, addiction recovery, and pathways to employment.
Empowerment
Every interaction is an opportunity to show someone what’s possible. We help people rediscover their power, not by doing things for our residents, but by walking with them as they reclaim their choices, confidence, and future.
Self Help
At St Paul’s Hostel, fostering self-help is crucial for empowering individuals to overcome homelessness. By addressing underlying trauma and building trust, the hostel helps individuals rebuild confidence, expand their choices, and achieve long-term stability, as evident in their numerous success stories.
Respect
for Others
Respect for others, including recognising our limits and those of others, is vital at St Paul’s Hostel. We foster a compassionate and understanding environment where individuals feel valued and supported. By embracing this principle, we can build trust and ensure that support and recovery are sustainable for everyone involved.
Collaboration
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